CATI

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Some audiences are still easiest to reach by phone and we can program and manage your CATI survey with the same level of expertise.

Fully managed

We take care of everything, so you just can get on with the business of being a researcher. All we need is your questionnaire.

Multi-Mode

Mixed-mode made easy, we can switch from CATI to Online to CAPI and back again all on the fly. Great for reaching those hard-to-get.

Recuit to online

Respondents can be recruited and screened on the phone from lists and automatically emailed the online survey link if they qualify.

Local Interviewers

25 CATI stations in operation on site in Sydney. All interviewing is conducted under constant supervision and fieldwork progress can be monitored ‘live’ by the Operations Manager.

Multilingual & Exec

We maintain a team of executive interviewers for business interviews or in-depth interviews and also have the facility to provide specific language interviewers for projects.

Industry standard

Accredited by AS ISO 20252 all interviewing is fully supervised and regular monitoring of calls via both live-monitoring and call-backs is performed to ensure high levels of accuracy and quality.